A profound piece of Marketing Wisdom is that when the marketing environment is the most intense, the ones who succeed are most likely those who figured out how to lighten up. “Are you nuts?” I hear a pinched voice squawk from the back row. “But it’s really scary out there. We can’t afford to mess about with our measly marketing budget. We need to be careful and prudent.” Hmmm… What being “careful and prudent” really means is that if (most likely, when) your tepid efforts fail to move the needle, at least you won’t be criticized for doing something stupid.
All I can say, is, “Lighten up!”
By way of example here are three campaigns that have impressed me with the relevant silliness, by which I mean the campaigns are light-hearted but the humor is based on the brand premise.
Faux Mini Cooper campaign – Counter Counterfeit Commission. When the revived Mini-Cooper brand scooted on to the market some years back a number of serious-sounding consumer advisory commercials appeared on TV drawing the view to this website:
http://www.counterfeitmini.com/detect_a_fake.php
The premise of the campaign was brilliant. Call attention to this Dinky Toy on steroids by warning consumers about hucksters who by means of some half-baked racing stripes are attempting to pass off rust bucket clunkers as Mini-Coopers.
Duck Brand Tape – Stuck At Prom Contest. According to Wikipedia, Duct, or duck, tape was developed during WWII to seal ammunition cases. It went on to be used to repair almost everything else including jeeps, planes and weapons. In the last 60 or so years, the vinyl-backed fabric tape has acquired an almost mythic reputation as an all-purpose solution for fixing just about anything. The folks at Duck Brand Tape hit upon a wonderful way to highlight the often-absurd uses folks have for their product. Every year they encourage high school students to make the Prom outfits from Duck tape and submit photos. Check it out.
http://www.stuckatprom.com/contests/prom/
Best Buy – Geek Squad. I love this mostly because the brains at Best Buy took what was once a derisive term and while not making it cool, made it relevant and useful. The distinctive black and white VW Beetles and the geek garbed techs make the in-store service, or house calls seem unusual and – dare I say it – hip. If you need to be reminded go to:
http://www.geeksquad.com/
Okay, okay, so let’s say that I’ve convinced you that wacky creativity will make your molehill marketing budget look and act like a mountain of moolah. Before you tap into your inner creative genius here are a couple of cautionary guidelines.
1) Don’t steal. I have been present at a number of “brainstorming” meetings where the client’s hot flash was to co-opt an idea that he’d seen the night before on TV. In one case the client wanted to create viral videos using the Trunk Monkey idea. Never mind that the idea came from a series of syndicated commercials created by an agency that derives its primary revenue from licensing them to car dealers all over the world. (Thank you again Wikipedia.) Suffice it to say, had we proceeded, the agency’s legal team would have been in immediate contact.
2) Run your ideas by an impartial jury. Perhaps you’re the funniest guy down at Red’s Recovery Room and your jokes have them falling off their bar stools at happy hour. Still, when you come up with a sure-fire marketing concept, do yourself a favor and run it by one or two of your more sober friends. Better yet, run it by your mother-in-law. If she likes it, you’re solid. Here’s an example of someone who didn’t screen his idea before hiring the sign company. Bad Ass Coffee is the name of a strip mall coffee shop not far from where I live. Every time I drive by I can’t help wondered why anyone would want “ass coffee” even if it were good.
3) Hire someone who creates for a living. Honestly, there are folks out there who make their living thinking up ideas for other people who need the help. Compared to the cost of the damage one can inflict on business with homemade creativity these professionals are a bargain. Some years back I was working on a brand of varietal grape juice. It was non-alcohol wine made from appellation grapes, in other words, sophisticated juice. The brand’s owner wanted us to shoot a TV spot featuring an airline pilot addressing his passengers in one scene and the parents of a teenaged driver addressing a car full of kids in the next. Both were to turn towards the camera and say, by way of recommending our client’s product, “Get Juiced.” Fortunately for him we were able to dissuade him from producing that concept, but he was never convinced that he wasn’t a creative genius.
By the way, if I have to tell you why his suggestion was possibly the worst advertising idea I’ve run into, perhaps you are that undiscovered creative genius.
Oh, and before I forget, what do feral cats have to do with marketing wisdom? A few days ago a particularly aggressive telemarketer called to promote a once-pervasive but recently irrelevant book full of ads of businesses and their phone numbers. When my always polite wife politely declined their offer, the voice on the line demanded to know what sort of marketing we did. My wife replied that we trap feral cats, stencil our logo on their fur, and release them back into the wild.